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PRIVACY POLICY

Last updated: October 2026

Controller

The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (“GDPR”) is:

Isabelle Fichtl
trading as INTIVO
Thaddaeus-Eck-Str. 44
81247 Munich
Germany

Email: isabelle@intivo.co

 
General information

We take the protection of your personal data seriously and process personal data only in accordance with applicable data protection laws, in particular the GDPR.

Personal data means any information relating to an identified or identifiable natural person, such as your name, email address or IP address.

We process personal data only where this is necessary to provide and operate this website, respond to enquiries, take steps prior to entering into a contract, perform a contract, comply with legal obligations, or where another lawful basis applies.

 
Hosting and server log files

This website is hosted by:

IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany

When you access this website, certain technical information is processed in order to deliver the website securely and reliably.

According to IONOS, this may include information such as:

  • the referring website;
  • the requested page or file;
  • browser type and browser version;
  • operating system;
  • device type;
  • time of access; and
  • the IP address in anonymised form.

IONOS states that visitor data relating to its web hosting services is retained for eight weeks and is not transferred to countries outside the European Union.

The processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest is the secure, reliable and technically functional operation of our website.

Where IONOS processes personal data on our behalf, the processing is carried out in accordance with the requirements applicable to processors under Art. 28 GDPR.

 
IONOS WebAnalytics

We use IONOS WebAnalytics to obtain statistical information about the use of our website and to improve its technical performance.

According to IONOS, WebAnalytics uses log files and/or pixel technology and does not use cookies. The visitor’s IP address is transmitted when a page is accessed but is anonymised immediately after transmission and subsequently processed without personal reference.

The information collected may include the referring website, requested page or file, browser type and version, operating system, device type, time of access and an anonymised IP address. IONOS states that this information is used exclusively for statistical analysis and technical optimisation.

The processing is based on our legitimate interest in analysing and optimising our website pursuant to Art. 6(1)(f) GDPR.

 
Enquiries and contact

If you contact us via our contact form, by email or through another communication channel, we process the information you provide in order to review and respond to your enquiry.

Depending on the nature of your enquiry, this may include:

  • your name;
  • company;
  • email address;
  • your message; and
  • any additional information you voluntarily provide.

If you submit an enquiry regarding a retreat, offsite or other service through our dedicated enquiry form, this may additionally include:

  • type of retreat or offsite;
  • approximate group size;
  • intended duration;
  • anticipated timing;
  • destination or destination preferences;
  • information about where participants will be travelling from; and
  • the type and extent of support required.

Where your enquiry relates to the potential provision of our services, processing is carried out in order to take steps at your request prior to entering into a contract pursuant to Art. 6(1)(b) GDPR.

For other business enquiries, processing may be based on our legitimate interest in responding to and managing business communications pursuant to Art. 6(1)(f) GDPR.

We retain enquiry data only for as long as necessary to process your enquiry and, where applicable, manage the subsequent business relationship, subject to any statutory retention obligations.

 
Tally enquiry form

We use Tally to provide our dedicated retreat and offsite enquiry form.

Tally is operated by:

Tally BV
Sint-Pietersnieuwstraat 11
9000 Ghent
Belgium

When you submit an enquiry through the form, the information you enter is processed by Tally on our behalf and made available to us.

We determine the purpose and scope of the personal data collected through our form and therefore act as the controller for this data. Tally acts as a processor in relation to form responses.

Tally states that form data is encrypted both in transit and at rest and stored in Europe. Tally also provides a Data Processing Agreement in accordance with Art. 28 GDPR. Professional users agree to this DPA when accepting Tally’s Terms and Conditions.

The legal basis for processing information submitted through the form depends on the nature of your enquiry. Where your enquiry concerns the potential provision of our services, processing is generally based on Art. 6(1)(b) GDPR.

Further information about Tally’s processing of personal data is available in the Tally Privacy Policy.

 
Cookies and similar technologies

At present, we do not use advertising or marketing tracking services such as Google Analytics or Meta Pixel on this website.

IONOS states that its WebAnalytics service does not use cookies.

Where cookies or similar technologies are technically necessary for the operation, security or functionality of the website, they may be used to the extent permitted by applicable law.

Should we introduce additional analytics, marketing or other technologies in the future, this Privacy Policy will be updated accordingly and consent will be obtained where legally required.

 
Recipients and service providers

We only disclose personal data to third parties where this is necessary for the purposes described in this Privacy Policy, where we are legally required to do so, or where another lawful basis applies.

Our service providers currently include in particular:

IONOS SE – website hosting and infrastructure
Tally BV – provision of our online enquiry form

Where service providers process personal data exclusively on our behalf, they are engaged as processors in accordance with Art. 28 GDPR.

 
Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Once the relevant purpose no longer applies, the data will be deleted unless we are required or permitted to retain it for a longer period, for example due to statutory retention obligations.

Specific retention periods stated elsewhere in this Privacy Policy remain unaffected.

 
Your rights

Subject to the applicable legal requirements, you have the following rights under the GDPR:

  • Right of access under Art. 15 GDPR;
  • Right to rectification under Art. 16 GDPR;
  • Right to erasure under Art. 17 GDPR;
  • Right to restriction of processing under Art. 18 GDPR;
  • Right to data portability under Art. 20 GDPR; and
  • Right to object under Art. 21 GDPR.

Where processing is based on your consent, you may withdraw your consent at any time with effect for the future pursuant to Art. 7(3) GDPR.

Where we process your personal data on the basis of legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to such processing in accordance with Art. 21 GDPR.

To exercise your rights, please contact us using the contact details provided above.

11. Right to lodge a complaint

You have the right under Art. 77 GDPR to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

You may in particular contact the supervisory authority responsible for our place of business.

12. Data security

We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

This website uses SSL/TLS encryption to protect information transmitted between your browser and our website.

 
AI-generated imagery

Some selected visual content on this website has been created using artificial intelligence (AI).

 

Changes to this Privacy Policy

We may update this Privacy Policy where necessary to reflect changes to our website, the services we use or applicable legal requirements.

The current version is available on this website at all times